Skip to content
4820 SE Division St, Portland ORMon–Fri: 7AM–6PM · Sat: 8AM–3PMMon–Fri: 7AM–6PM(503) 555-0147

FAQ

Common Questions

Got questions? We've got straight answers.

Results

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

Process

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll keep you updated along the way.

Getting Started

Do I need an appointment, or can I just drop in?

We accept both! Appointments hold a time slot for you, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

General

How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

Do you do state inspections?

Yes, we perform state safety and emissions inspections. No appointment needed for inspections — just drive in during business hours and we'll get you through quickly.

Pricing

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about our payment plan options.

Still Have Questions?

Give us a call — we're happy to answer anything over the phone.